MyJapanBrand.com

Privacy statement

Statement

MyJapanBrand.com, solely owned by TOKYO GM SHOKAI CORP, and our affiliate Company Japanparts.com and JapanVehicles.com (collectively referred to in this Statement as “we” or “MyJapanBrand.com”) recognize the importance of protecting the privacy of all information provided by users of our web sites, subscribers to our services, recipients of our e-mail and newsletters and all other customers of our products and services. We created this policy with a fundamental respect for our customers’ right to privacy This Privacy Statement discloses the privacy practices for all products and services owned by TOKYO GM SHOKAI CORP.

Information collection and use

We collect information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

Registration and Ordering

We do not require registration to browse our Sites. For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We use statistical information about our audience to improve our service for marketing purposes and/or industry reporting purposes.
We collect credit card information (such as account name, number and expiration date), which is used for our (or our Agent's) billing purposes only, and is not otherwise shared. All information is recorded securely.

Communications with Us

We have features where our customers can submit information to us; (such as our feedback and quotation request forms). Where such submissions include requests for service, support or information, we may forward them to our Agents, (Suppliers or Freight forwarders) as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.

Communications from Us: Service Updates, Special Offers

In order to best serve our customers; we may send updates that contain important information about our products and services. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products, new products and services and special deals.

Automatic Data Collection

Our web sites, and from time to time, certain other products and services have features that automatically collect information from customers, to deliver content specific to customers’ interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.
For example, we use "cookies," a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our web sites. If a Users web browser is set to reject the cookies they may be limited in the use of some areas of our web site. We may note some of the pages the user visits on our web sites and via our email newsletters through the use of pixel tags (also called clear gifs) and web beacons. The use of cookies, pixels and web beacons enable us to track and target the interests of our users to enhance the experience on our sites and via our email newsletters, and to target and promote those products and services we offer which are most popular
In addition, some of our business affiliates use cookies on our web sites and in our email newsletters, in ads or promotions. However, we have no access to or control over these business affiliates' cookies; we urge users to read their privacy policies for information, when links go off our site.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.
We may combine demographic information supplied by a customer at registration with web site usage data to provide general profiles, in aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand our services.

With whom your information is shared

When we have co-branded, customized, privately labeled, or sponsored products and services, or when we join with other parties to provide specific services (please note, we do not share credit card information with such third parties), then, subject to the given customers preferences (as described in the Permission section below), we may share (provide and receive) personal information with such third party. In particular, please note that, subject to the given customers preferences (as described in the "Permission" section below); information may be shared with selected advertisers if a user affirmatively clicks through on a link/ad to such advertiser at those sites or in e-mails, or to Suppliers and/or affiliate sites.

Under no circumstances do we provide targeted lists of names and offline and online contact information for marketing purposes to third parties

Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s) + freight forwarding/Customs clearance, and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our parent, subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by Law, for example, in response to a Court Order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. We may share aggregate information, or statistical information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.

Correction/Updating personal information

If your personally identifiable information changes (such as address or zip/postal code), we provide a way to correct or update your personal data: you may either contact Customer Support for the applicable product or service or, to change your preferences. Email address to our Support Team.

Security

We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Links

Our web sites contain links to other sites. We are not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

Notification and Changes

We Reserve the right to change our online Policies; and if we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

For questions about this Privacy Statement, contact us.

We will attempt to answer your query within 24-48 hours, exclusive of weekends and Public holidays.